User Experience Groups within a large organization are all a little different. We have multiple UX groups here were I work, and I’ve either read about or talked to people from a wide assortment of large companies. This has the disadvantage of diluting the idea of a UX Group to the outside world. What do you do? How do you work? What tasks does your group perform? To help everyone understand In-house UX Groups better, I’ve broken down the 7 areas of focus – where I see every group having varying degrees of commonality.

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