Building the teams and strategy behind Industrial AI. Specialist in Enterprise UX with a proven track record across Telecom, Travel, Retail, and Global Consulting.

Based in Dallas, TX

Based in Dallas, TX

My Experience

20

Years of Experience

20

Years of Experience

20

Years of Experience

2026 – Present

Catapillar

UX Manager, AI Experiences

As the UX Manager for AI Experiences at Caterpillar, I lead a team focused on creating seamless human-machine interactions at an industrial scale. We specialize in AI-driven workflows and conversational interfaces for the physical world, empowering our customers to solve their most complex challenges.

2026 – Present

Catapillar

UX Manager, AI Experiences

As the UX Manager for AI Experiences at Caterpillar, I lead a team focused on creating seamless human-machine interactions at an industrial scale. We specialize in AI-driven workflows and conversational interfaces for the physical world, empowering our customers to solve their most complex challenges.

2026 – Present

Catapillar

UX Manager, AI Experiences

As the UX Manager for AI Experiences at Caterpillar, I lead a team focused on creating seamless human-machine interactions at an industrial scale. We specialize in AI-driven workflows and conversational interfaces for the physical world, empowering our customers to solve their most complex challenges.

2022 – 2026

geniant

Co-founder & SVP Experience Transformation

As cofounder and SVP of Experience Transformation, I was part of the senior team building geniant, a new kind of design consultancy that focuses on insights, experiences, and AI-first digital consulting to create next-generation experiences that drive business results.

2022 – 2026

geniant

Co-founder & SVP Experience Transformation

As cofounder and SVP of Experience Transformation, I was part of the senior team building geniant, a new kind of design consultancy that focuses on insights, experiences, and AI-first digital consulting to create next-generation experiences that drive business results.

2022 – 2026

geniant

Co-founder & SVP Experience Transformation

As cofounder and SVP of Experience Transformation, I was part of the senior team building geniant, a new kind of design consultancy that focuses on insights, experiences, and AI-first digital consulting to create next-generation experiences that drive business results.

2018 – 2022

Amdocs

Vice President of Customer Experience (Amdocs acquired projekt202)

Post-acquisition, aligned design, product, and engineering on large telecom and media programs while taking projekt202's experience-driven methods to global telcos.

2018 – 2022

Amdocs

Vice President of Customer Experience (Amdocs acquired projekt202)

Post-acquisition, aligned design, product, and engineering on large telecom and media programs while taking projekt202's experience-driven methods to global telcos.

2018 – 2022

Amdocs

Vice President of Customer Experience (Amdocs acquired projekt202)

Post-acquisition, aligned design, product, and engineering on large telecom and media programs while taking projekt202's experience-driven methods to global telcos.

2013 – 2018

projekt02

Dir of User Experience, and then VP of Customer Experience

In this role, I was part of the senior management team @ projekt202 an experience-driven transformation consultancy. Throughout this period of hyper-growth, I supported the organization's business through everything from running the UX and research consulting teams to product marketing, sales enablement, and GTM strategy. While growing the organization, I continued consulting with Fortune 500 leaders and their teams on UX and product discovery.

2013 – 2018

projekt02

Dir of User Experience, and then VP of Customer Experience

In this role, I was part of the senior management team @ projekt202 an experience-driven transformation consultancy. Throughout this period of hyper-growth, I supported the organization's business through everything from running the UX and research consulting teams to product marketing, sales enablement, and GTM strategy. While growing the organization, I continued consulting with Fortune 500 leaders and their teams on UX and product discovery.

2013 – 2018

projekt02

Dir of User Experience, and then VP of Customer Experience

In this role, I was part of the senior management team @ projekt202 an experience-driven transformation consultancy. Throughout this period of hyper-growth, I supported the organization's business through everything from running the UX and research consulting teams to product marketing, sales enablement, and GTM strategy. While growing the organization, I continued consulting with Fortune 500 leaders and their teams on UX and product discovery.

2012 – 2013

Travelocity

Director of Design & User Experience (acquired by Expedia)

At Travelocity, I led the User Experience group for the product organization and the design team supporting media and merchandising. I shaped the vision, design standards, and customer experience across mobile and desktop, launching revenue-generating features and major product updates for this beloved travel brand.

2012 – 2013

Travelocity

Director of Design & User Experience (acquired by Expedia)

At Travelocity, I led the User Experience group for the product organization and the design team supporting media and merchandising. I shaped the vision, design standards, and customer experience across mobile and desktop, launching revenue-generating features and major product updates for this beloved travel brand.

2012 – 2013

Travelocity

Director of Design & User Experience (acquired by Expedia)

At Travelocity, I led the User Experience group for the product organization and the design team supporting media and merchandising. I shaped the vision, design standards, and customer experience across mobile and desktop, launching revenue-generating features and major product updates for this beloved travel brand.

2010 – 2012

GameStop

Director of User Experience

At GameStop, I led the product design, UX research, and creative teams for our e-commerce site and digital gaming products as part of a company-wide digital transformation initiative. My work focused on enhancing the online shopping experience and delivering new digital products, including our mobile app and updated mobile website.

2010 – 2012

GameStop

Director of User Experience

At GameStop, I led the product design, UX research, and creative teams for our e-commerce site and digital gaming products as part of a company-wide digital transformation initiative. My work focused on enhancing the online shopping experience and delivering new digital products, including our mobile app and updated mobile website.

2010 – 2012

GameStop

Director of User Experience

At GameStop, I led the product design, UX research, and creative teams for our e-commerce site and digital gaming products as part of a company-wide digital transformation initiative. My work focused on enhancing the online shopping experience and delivering new digital products, including our mobile app and updated mobile website.

2006 – 2010

Sabre Travel network

User Experience Manager

At Sabre Travel Network, I managed the User Experience team tasked with reinventing how travel agents work through the launch of a new flagship product: Sabre Red.

2006 – 2010

Sabre Travel network

User Experience Manager

At Sabre Travel Network, I managed the User Experience team tasked with reinventing how travel agents work through the launch of a new flagship product: Sabre Red.

2006 – 2010

Sabre Travel network

User Experience Manager

At Sabre Travel Network, I managed the User Experience team tasked with reinventing how travel agents work through the launch of a new flagship product: Sabre Red.

I’m Jeremy Johnson, product design, research & strategy leader with years of experience working across product, engineering, marketing, and GTM. Currently focusing on AI Experiences for Caterpillar.

Let's chat!

Built in Framer by Jeremy

© Copyright 2026

I’m Jeremy Johnson, product design, research & strategy leader with years of experience working across product, engineering, marketing, and GTM. Currently focusing on AI Experiences for Caterpillar.

Let's chat!

Built in Framer by Jeremy

© Copyright 2026

I’m Jeremy Johnson, product design, research & strategy leader with years of experience working across product, engineering, marketing, and GTM. Currently focusing on AI Experiences for Caterpillar.

Let's chat!

Built in Framer by Jeremy

© Copyright 2026