More about Jeremy.

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Jeremy Johnson’s Bio

Jeremy Johnson has been working in User Experience and digital products for over 15 years. Starting as a designer but quickly moving to manage teams and leading products — Jeremy’s scope of influence is now focused on moving organizations through experience-driven transformation. Jeremy leads change by demonstrating the value of customer experience and the process needed to create real business value from these experiences. Jeremy has a vast collection of knowledge across product development — starting with deep user understanding from UX Design to product management, and finally knows enough about software development to be dangerous.

In the past, Jeremy has worked in-house running UX for several excellent brands, including Sabre Travel Network, GameStop, and Travelocity. Currently, he’s VP of Customer Experience for projekt202, an experience-driven design and development company that focuses on transforming businesses through improved customer experience. While working at projekt202 he’s partnered with Mercedes-Benz, Capital One, Samsung, Southwest Airlines, The Container Store, Neiman Marcus, and many more.

While his work in UX, CX, and product takes up most of his time, he’s also passionate about travel, photography, technology, fashion, gaming, watches, and iced tea.